Assertiveness is the quality of being self-assured and confident without being aggressive. Self-confidence and assertiveness are not the same thing, but they are intrinsic to each other. People with high self-confidence and assertiveness are successful when they know how to implement each skill effectively.
Gain an understanding of what assertiveness and self-confidence each mean (in general and to you personally) and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect on all of them.
KEY LEARNING POINTS
In this course, you will learn how to:
- Define assertiveness and self-confidence, and list the four styles of communication
- Describe the types of negative thinking, and how one can overcome negative thoughts
- Explain the difference between listening and hearing.
- Define the importance of goal setting, and practice setting SMART goals for assertive behaviour
- Utilize methodologies for understanding your worth — and the use of positive self-talk
- List reasons why a pleasing appearance and body language are critical for creating a strong first impression
- Practice sending positive communications phrased as “I-Messages”
- Practice strategies for gaining positive outcomes in difficult interpersonal situations.
ADVANTAGES OF THIS COURSE
- Improve your assertiveness and self-confidence without coming across as arrogant
- Use your skills in both your personal and professional life
- Implement the knowledge as soon as you finish the course
- Skills that are transferable in any industry
- Skills that can be utilised in presenting, selling, or even speaking in social events
- Getting Started
- What Does Self-Confidence Mean
- Obstacles to Our Goals
- Communication Skills
- The Importance of Goal Setting
- Feeling the Part
- Looking the Part
- Sounding the Part
- Powerful Presentations
- Coping Techniques
- Dealing with Difficult Behaviour
- Wrapping Up