STUDY IN YOUR OWN TIME with the comprehensive Business Communication Skills Online Course
BUSINESS COMMUNICATION SKILLS – 2 CPD Hours
We communicate with people for the better part of everyday and should have mastered it by now. Yet, everyday miscommunications occur between people. This comprehensive online course will help delegates understand the different methods of communication and how to make the most of them.
What is communication?
Understanding communication barriers
Para-verbal communication skills
Non-verbal communication skills
Speaking like a star
Asking good questions
Mastering the art of conversation
Who will this package benefit?
Anyone who wants to learn to importance of effectively communicating with their peers and superiors, trainee accountants and administrators that have recently joined the workplace as well as organisations and individuals who want to improve customer service and build long term customer relationships.
Business professionals that require the skills to make successful presentations will also benefit from this self-study package as well as practitioners who may benefit from learning shortcuts that will enable them to use Microsoft Excel and Word more effectively and efficiently.