Counselling Skills Diploma


Are you looking for an opportunity in personal development, or want to acquire or improve your existing “helping skills” in a professional or voluntary position?

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Are you looking for an opportunity in personal development, or want to acquire or improve your existing “helping skills” in a professional or voluntary position?

Embark on a fulfilling career or be able to offer a voluntary service to shape lives through counselling and advice. Be able to give needy people your time, attention and respect.

Gain valuable people skills, to enhance human and personal experience, which can help you to motivate your client to find their own answers whereby they become more in charge of their lives.

Why should I enrol onto this course?

An interactive programme, consisting of 6 easy-to-digest modules will equip you with essential skills, to help you to change lives positively. Be able to listen, restore self-esteem and motivate your clients to make life-changing decisions. You can gain all this by studying from anywhere, at a pace that suits you, making this course very flexible and easy to fit around all your other commitments.


This course will prepare you with skills to explore the feelings and emotions of your clients, reduce their confusion, and enable them to cope with challenges.

  • Understand the basic concept of counselling.
  • Understand the role of the counsellor in the counselling environment.
  • Identify the role of active listening in the counselling environment and the skills that are involved with it.
  • Explore the tasks required of the counsellor in an interview situation and their importance in the first interview.
  • Identify the skills, which are essential to establishing the counsellor/client relationship, and learn how these qualities may be developed.
  • Learn the concept of non-directive counselling.
  • Understand the importance of empathy and its importance for building relationships.
  • Understand what is meant by trial and error.
  • Identify useful motivational skills.
  • Discover the factors that make the best counsellors.
  • Identify the role of the counsellor in understanding the client’s motivational levels.
  • Explore the questions a counsellor can use to explicit self-motivating statements from the client.
  • Recognise the counsellors’ roadblocks to communication.
  • Recognise grief and bereavement listing the different forms/reactions to grief.
  • Understand the person’s feeling in the time of grief in either normal or violent circumstances.
  • Understand the importance of how grief and the grieving person should be managed.
  • Look at the two categories that stress symptoms may be divided into.
  • Look at the issues of depression as well as what symptoms may manifest from the illness.
  • Identify how negative thinking may be turned into positivity leading onto restoring self-esteem of the depressed client.


  • No pre-requisite
  • You will gain an endorsed diploma by industry leaders
  • Readily available for you to access online from anywhere
  • You can enhance your current career status by adding this qualification to your portfolio
  • At the end of each unit there is a multiple choice question assessment, which is a great way to help you remember the main points of each lesson and confirmation that you have retained the essential knowledge
  • Definition
  • Vocabulary of counselling
  • Listening skills
  • Counselling relationships
  • Motivation skills
  • Decision making
  • Grief & bereavement
  • Stress, anxiety & depression
  • Restoring self esteem
  • Eliciting self motivation

Additional information

Exams Included


Course Type

Online Course

Expiry Date After Purchase

1 year

Device Processor

1 gigahertz (GHz)

RAM Required

1 GB

Operating System

iOS, Mac OS, Windows 10, Windows 7, Windows 8


Google Chrome, Internet Explorer 8 or above, Mozilla Firefox, Safari 6 or above


Android, iPad, iPhone, Mac, Windows


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Vendor Information

  • Store Name: Otutu Online Store
  • Vendor: Otutu Online Store
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We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:

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