Emotional Intelligence

£150.00

Emotional Intelligence (EI), also known as EQ, is a pivotal factor to maintaining personal and professional relationships, and utilising those relationships to build success both at home and at work. EQ is the ability to be aware of and to manage emotions and relationships.

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Description

Emotional Intelligence (EI), also known as EQ, is a pivotal factor to maintaining personal and professional relationships, and utilising those relationships to build success both at home and at work. EQ is the ability to be aware of and to manage emotions and relationships. It is a key trait that resides in a lot of successful people, and many people who are inspiring, or who make a positive impact in people’s lives.

A study by TalentSmart found that emotional intelligence influences 58% of success across every type of job, and we will tell you the secrets behind this understated success factor.

This course will help you to recognise your own emotions, those of others, discern between different feelings and label them appropriately, use emotional information, and utilise all these skills to improve both your professional and personal development.

A Brief History of Emotional Intelligence

Peter Salovey and John D. Mayer invented the term “Emotional Intelligence” in 1990 and described it as “a form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.”

The concept then first appeared to the public in 1995 by Dan Goleman. It was used to serve as the missing link where people with average IQs outperformed those with the highest IQs 70% of the time.

KEY LEARNING POINTS

  • Understand what emotional intelligence means
  • Recognise how our emotional health and physical health are related
  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
  • Understand the different emotions and how to manage them
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism
  • Validate emotion in others

ADVANTAGES OF THIS COURSE

  • Understand the key factors behind Emotional Intelligence and how to use it for success.
  • Utilise the knowledge in both your professional and personal life.
  • Implement the knowledge you learn as soon as you finish the course
  • Extracurricular reading resources for you to build on the foundations have created

Additional information

Exams Included

No

Course Type

Online Course

Expiry Date After Purchase

1 year

Device Processor

1 gigahertz (GHz)

RAM Required

1 GB

Operating System

iOS, Mac OS, Windows 10, Windows 7, Windows 8

Browsers

Google Chrome, Internet Explorer 8 or above, Mozilla Firefox, Safari 6 or above

Compatibility

Android, iPad, iPhone, Mac, Windows

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Vendor Information

  • Store Name: Otutu Online Store
  • Vendor: Otutu Online Store
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Certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information regarding our refund policy, please see below.

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Our 14-day policy

While our 14-day refund policy is to allow customers to learn risk free, we must also protect our vendors from fraud and provide them a reasonable payment schedule. Payments are sent to vendor after 30 days, so we will not process refund requests received after 14 days of purchase.

Additional reasons for denied refunds

We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:

  • A significant portion of the course has been consumed or downloaded by a customer before the refund was requested.
  • Multiple refunds have been requested by a customer for the same course or other courses
  • Excessive refunds have been requested by a customer.
  • Users who have their account reported, banned or course access disabled due to a violation of our Terms or Trust & Safety Guidelines. 
  • We do not grant refunds for any subscription services.

These refund restrictions will be enforced to the extent permitted by applicable law. 

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