Emotional Intelligence


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SKU: EC113300 Category:


Emotional Intelligence (EI), also known as EQ, is a pivotal factor to maintaining personal and professional relationships, and utilising those relationships to build success both at home and at work. EQ is the ability to be aware of and to manage emotions and relationships. It is a key trait that resides in a lot of successful people, and many people who are inspiring, or who make a positive impact in people’s lives.

A study by TalentSmart found that emotional intelligence influences 58% of success across every type of job, and we will tell you the secrets behind this understated success factor.

This course will help you to recognise your own emotions, those of others, discern between different feelings and label them appropriately, use emotional information, and utilise all these skills to improve both your professional and personal development.

A Brief History of Emotional Intelligence

Peter Salovey and John D. Mayer invented the term “Emotional Intelligence” in 1990 and described it as “a form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.”

The concept then first appeared to the public in 1995 by Dan Goleman. It was used to serve as the missing link where people with average IQs outperformed those with the highest IQs 70% of the time.


  • Understand what emotional intelligence means
  • Recognise how our emotional health and physical health are related
  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
  • Understand the different emotions and how to manage them
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism
  • Validate emotion in others


  • Understand the key factors behind Emotional Intelligence and how to use it for success.
  • Utilise the knowledge in both your professional and personal life.
  • Implement the knowledge you learn as soon as you finish the course
  • Extracurricular reading resources for you to build on the foundations you have created

Additional information

Exams Included


Course Type

Online Course

Expiry Date After Purchase

1 year

Device Processor

1 gigahertz (GHz)

RAM Required

1 GB

Operating System

iOS, Mac OS, Windows 10, Windows 7, Windows 8


Google Chrome, Internet Explorer 8 or above, Mozilla Firefox, Safari 6 or above


Android, iPad, iPhone, Mac, Windows

  1. Upskilling for staff or those seeking employment in courses relevant to your profession is key. It will help you secure your next job or acquire more skills for promotion. This will give you an edge over other applicants or competitors.
  2. Companies should also support upskilling their staff
  3. Once we receive payment (Cleared Funds), we will issue you a username and password via your email address.
  4. Ease of use – You can study for this course anyplace, anywhere, anytime – 24/7/365 days.
  5. For courses where Exam(s) / assessment(s) are included in price, certificates are issued immediately online once you pass the exam.
  6. You may re-take the assessment if you fail as many times as possible before the expiry date.
  7. You can always download and print your certificate as many times as possible before the expiry date if the course do have a certificate (please check additional information tab to confirm).
  8. All our courses last for 6 months to a year before it expires after purchase. Some courses do not expire at all. Please check additional Information for appropriate expiry date
  9. No need to cancel social meetings or rush due to traffic for a webinar. Study at your own pace.
  10. All our courses are accredited and designed by professionals in United Kingdom – They are all UK accredietd courses.


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