Seven Skills You Need for Workplace Success


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Skills in the workplace are often referred to differently as a collective depending on where you go. In the bigger picture, it doesn’t matter what you call them because they are still universally recognised as individual skillsets.

Seven of the most common skills are: being a productive team member, flexibility, problem solving, resourcefulness, giving and receiving feedback, self-confidence, creative thinking and emotional intelligence. Many of us possess one or more of these attributes, potentially you have all of them and you just don’t know it yet. Through training you can build upon your current skills, or find the ones you hadn’t discovered.

This course will help you gain a new understanding of key skills that will make you successful at work, and because of their transferable nature, you will be able to take them wherever you go.

In this course, you will define Goleman’s five sets of social and emotional competencies and correlate them to workplace experiences. You will also study through a history of social and emotional intelligence to build your understanding of this human mechanism and how you can boost your capability to recognise your own emotions, those of others, and how you can use it to your advantage in a professional environment.


  • Know your own team member roles and responsibilities
  • How you can be an effective team member
  • How it feels to experience change and know your level of change tolerance
  • How to be flexible in times of change
  • Know what a problem is and ways to approach problem solving
  • Recognise the self-fulfilling prophecy and its relevance to your work
  • Appreciate the variety of behaviours that characterise the resourcefulness in the workplace
  • How to give and receive feedback in a constructive manner
  • How feedback can be used to strengthen the team as leaders in the workplace
  • Self-confident behaviours in the workplace
  • Many group methods for creative thinking and how they can be applied
  • A history of social and emotional intelligence theory
  • Define Daniel Goleman’s five sets of social and emotional competencies and correlate them to workplace experiences


  • Build a set of workplace skills that will make you a dependable employee both your colleagues and seniors can count on.
  • A transferable skillset that will be recognised and demanded in any workplace.
  • Proven principles and studies to back up your learning.
  • Extracurricular resources given so you can build further on your newfound knowledge.

Additional information

Exams Included


Course Type

Online Course

Expiry Date After Purchase

1 year

Device Processor

1 gigahertz (GHz)

RAM Required

1 GB

Operating System

iOS, Mac OS, Windows 10, Windows 7, Windows 8


Google Chrome, Internet Explorer 8 or above, Mozilla Firefox, Safari 6 or above


Android, iPad, iPhone, Mac, Windows

  1. Upskilling for staff or those seeking employment in courses relevant to your profession is key. It will help you secure your next job or acquire more skills for promotion. This will give you an edge over other applicants or competitors.
  2. Companies should also support upskilling their staff
  3. Once we receive payment (Cleared Funds), we will issue you a username and password via your email address.
  4. Ease of use – You can study for this course anyplace, anywhere, anytime – 24/7/365 days.
  5. For courses where Exam(s) / assessment(s) are included in price, certificates are issued immediately online once you pass the exam.
  6. You may re-take the assessment if you fail as many times as possible before the expiry date.
  7. You can always download and print your certificate as many times as possible before the expiry date if the course do have a certificate (please check additional information tab to confirm).
  8. All our courses last for 6 months to a year before it expires after purchase. Some courses do not expire at all. Please check additional Information for appropriate expiry date
  9. No need to cancel social meetings or rush due to traffic for a webinar. Study at your own pace.
  10. All our courses are accredited and designed by professionals in United Kingdom – They are all UK accredietd courses.


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